Shipping policy

At Pilgrim’s Light, we are committed to delivering your handcrafted products safely and efficiently. Below is our shipping policy, outlining important details about how we process and ship your orders.

Processing & Shipping

• All orders are processed within 3-5 business days after payment is received.
• We ship all orders via USPS (United States Postal Service).
• Shipping times vary depending on location and USPS service availability. Estimated delivery is typically 3-7 business days after dispatch.
• We currently ship only within the United States.

Shipping Costs & Tracking

• Shipping costs are calculated at checkout based on your location and package weight.
• Once your order ships, you will receive a tracking number via email to monitor your shipment’s progress.

Lost or Delayed Shipments

• Pilgrim’s Light is not responsible for lost, stolen, or delayed packages once they have been shipped via USPS.
• If your package is delayed, please check your tracking number and contact USPS directly for updates.

Shipping Address Accuracy

• Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you have any questions regarding your shipment, feel free to contact us at info@pilgrimslight.org.

We appreciate your support in helping us give back to equine and canine rescues!